Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Baton Rouge

These are the results for consumer specific consumer resources for LA. The listing is grouped by primary service category, then sorted alphabetically.

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Attorneys General

• Louisiana - Attorney General
  The Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. This office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities. This office does not handle complaints regarding: utility companies, cable companies,… (Baton Rouge, LA)
  

Auto

• Louisiana - Department of Motor Vehicles (DMV)
  Our mission in the Office of Motor Vehicles is to serve people through the administration of motor vehicle registration and driver licensing laws in a professional, compassionate and responsive manner, while maintaining a high standard of quality through our innovative approach to customer service today and in the future. (Baton Rouge, LA)
  
• Louisiana - Department of Motor Vehicles (DMV)
  Our mission in the Office of Motor Vehicles is to serve people through the administration of motor vehicle registration and driver licensing laws in a professional, compassionate and responsive manner, while maintaining a high standard of quality through our innovative approach to customer service today and in the future. (Baton Rouge, LA)
  

Banking Authorities

• Louisiana - Office of Financial Institutions
  The Office of Financial Institutions (OFI) is responsible for the supervision of various entities which provide financial services to the citizens of the State of Louisiana. The Office is divided into three major divisions based on general types of institutions regulated - the Depository Institutions Division, the Non-Depository Services Division, and the Securities Division. (Baton Rouge, LA)
  
• Louisiana - Office of Financial Institutions
  The Office of Financial Institutions (OFI) is responsible for the supervision of various entities which provide financial services to the citizens of the State of Louisiana. The Office is divided into three major divisions based on general types of institutions regulated - the Depository Institutions Division, the Non-Depository Services Division, and the Securities Division. (Baton Rouge, LA)
  

Better Business Bureau

• Louisiana - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Baton Rouge, LA)
  

Consumer Protection

• Louisiana - Attorney General
  The Consumer Protection Section acts on behalf of Louisiana consumers at large when a business is operating unfairly or deceptively. This office handles complaints regarding: automobiles, telemarketing, landlord & tenant, credit issues, collection agencies, home improvement and construction, home appliances and furnishings, health clubs, travel, charitable solicitations, sweepstakes, work-at-home programs and multilevel marketing/business opportunities. This office does not handle complaints regarding: utility companies, cable companies,… (Baton Rouge, LA)
  
• Louisiana - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Baton Rouge, LA)
  
• Louisiana - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Baton Rouge, LA)
  
• Louisiana - Office of Financial Institutions
  The Office of Financial Institutions (OFI) is responsible for the supervision of various entities which provide financial services to the citizens of the State of Louisiana. The Office is divided into three major divisions based on general types of institutions regulated - the Depository Institutions Division, the Non-Depository Services Division, and the Securities Division. (Baton Rouge, LA)
  
• Louisiana - Office of Financial Institutions
  The Office of Financial Institutions (OFI) is responsible for the supervision of various entities which provide financial services to the citizens of the State of Louisiana. The Office is divided into three major divisions based on general types of institutions regulated - the Depository Institutions Division, the Non-Depository Services Division, and the Securities Division. (Baton Rouge, LA)
  
• Louisiana - Public Service Commission
  The Louisiana Public Service Commission (LPSC) is an independent regulatory agency dedicated to serving the public interest by assuring safe, reliable, and reasonably priced services for the public utilities and motor carriers. (Baton Rouge, LA)
  

Insurance

• Louisiana - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Baton Rouge, LA)
  

Insurance Regulators

• Louisiana - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Baton Rouge, LA)
  

Utilities

• Louisiana - Public Service Commission
  The Louisiana Public Service Commission (LPSC) is an independent regulatory agency dedicated to serving the public interest by assuring safe, reliable, and reasonably priced services for the public utilities and motor carriers. (Baton Rouge, LA)
  

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